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IVRS
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PhoneBanking System
TeleCTI is a Solution Developer of NMS Communications
Scaleable open standards based solution utilizing NMS Communications telephony boards
8 to 48 CTI ports in a typical starter system supporting combinations of 4 or 8 call agents and 4 to 44 simultaneous IVRS sessions
The IVRS (Interactive Voice Response System) and the ACD (Automatic Call Distribution) modules are written in C++
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